![]() ![]() I’m unsure if all their past emails get restored or not, probably not. ![]() In most business situations, it is possible to reinstate an email address that has been disabled. What to do if your GMB owner email has been deleted? You might find some other important things in there. Do a search in the account for “login” “register” “thank you” “receipt” etc to find any important signups for the account. Most services will email you regularly, so it shouldn’t be too hard to get an idea for what the site is connected to. Whenever you are deleting a past staff member or generic email for your brand, actually log into it and check what it’s connected to. Don’t delete the admin account of your Google My Business profile Unbeknownst to my client, other people in the business had a clean up of the Google Workplace (formerly known as G Suite) and had assumed that the old email for the brand wasn’t actually being used for anything so they deleted it. For some reason, when you delete the main email address, despite having other accounts with admin rights, it does not automatically assign the ownership to another user. I saw a piece that said that if the main “owner” account of a Google My Business profile is deleted, then their accounts get deleted as well. I was initially worried about hacking or disgruntled former employees who still had access getting revenge. ![]() I’m surprised at how little documentation seemed to be online answering questions about possible causes for Google My Bussiness profiles and Google Maps Why has my Google My Business Page Disappeared?įrom what I researched, the main reasons your Google My Business profiles will be deleted is if you’ve been behaving inappropriately, perhaps making lots of duplicate listings or maybe keyword stuffing your business name or something even shadier. This morning, on Monday I started Googling again and finally found some support questions that appeared to answer the question. I did a few Google searches around losing your Google My Business page, deleted Google My Business page, This got off us the hook, but I still needed to help find out what happened and what the solution would be to fix it. These accounts were missing from our account, but everything else is still there. I was quite busy on the weekend but reached out to my work’s Facebook chat group to confirm that all our other clients still appeared to have their Google My Business profiles safe and sound. Not marked as permanently closed, but simply gone. Since this business focuses more on retail and local pick up than actually shipping a lot of their products, Google My Business and Google Maps is highly important.Īll 3 customer-centric shops were totally gone. A few days ago, on a Saturday, one of my SEO clients with multiple physical retail stores awkwardly called me to let me know that 3 of their 4 Google My Business profiles had mysteriously disappeared and that they were kind of freaking out. ![]()
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